We are excited to introduce our IT consultancy services to you. As a team of skilled IT professionals, we are passionate about leveraging our expertise to support individuals and businesses in achieving their technological goals.

As IT professionals, we understand the challenges that businesses face when it comes to technology. That’s why we offer free consultancy services to help you navigate the ever-changing landscape of the digital world. With our expert advice, you can make informed decisions about your IT strategy and ensure that your business stays ahead of the competition. Don’t let technology be a barrier to your success – let us help you achieve your goals with our free consultancy services.

We offer free consultancy services that are tailored to your unique needs. Our team has years of experience in the industry and is passionate about leveraging our expertise to support you in achieving your technological goals.

Our team has years of experience in the industry and is dedicated to delivering high-quality services that exceed your expectations. We pride ourselves on our commitment to customer satisfaction, and we are always available to offer ongoing support and advice.

Whether you are a small business owner or an individual looking to enhance your technological capabilities, we are here to help. Our free consultancy services are designed to give you a taste of what we can offer, and we are confident that you will be impressed with our expertise and professionalism.

Yes, it is free and we don’t charge any fee. So if you’re looking for a reliable partner to help you navigate the ever-changing landscape of the digital world, look no further than our IT consultancy. With our comprehensive range of services and our commitment to excellence, we are here to help you achieve your goals and succeed in today’s competitive business environment.

So why wait? Contact us today to schedule your free consultancy session and see how we can help you transform your technological landscape.

If you are feeling generous, you can donate to keep our caffeine input at optimum level.

We use the following workflow to resolve customer issues in a timely and efficient manner.

1. Identify the issue: When a customer contacts us with an issue, the first step is to identify the problem. We will ask the customer to describe the issue in detail and gather as much information as possible.
2. Diagnose the problem: Once you we have identified the issue, the next step is to diagnose the problem. This may involve troubleshooting the issue or asking the customer to perform certain actions to help diagnose the problem.
3. Provide a solution: Once we have identified the problem, provide the customer with a solution. This may involve fixing the issue, walking the customer through a series of steps to fix the issue, or providing them with instructions or resources to resolve the issue.
4. Verify the solution: Once the solution has been implemented, verify that the issue has been resolved. This may involve testing the system or application to ensure that it is functioning properly, or following up with the customer to confirm that the issue has been resolved.
5. Follow up: After the issue has been resolved, we will follow up with the customer to ensure that they are satisfied with the solution and that there are no additional issues. This can ensure that the customer is happy with the level of service they received.

By following this workflow, we can ensure that customer issues are resolved quickly and effectively, while also providing a high level of customer service and satisfaction.

We are working professionals and we work from 9-5 as any other people. Therefore, we provide consultancy during off hours, weekend and holiday. If you have problem, just chat with us or send an email at support@ithelp.my. Our support team will get back to you as soon as we receive your message.

There are 2 ways to get help. The fastest way to use the WhatsApp’s chat button. The second option is to send us email using contact form or at support@ithelp.my. We cannot guarantee we will respond immediately but we will definitely get back to you as soon as possible. For faster response, please include your mobile number in the form below or in the email. We understand your privacy and your mobile number is safe with us.

Check out list of team members here. We welcome anyone who like to join our team. Chat with us.