Unlocking Your Business Potential
with Free IT Consultancy
Free IT Consultancy Services
by Expert Professionals

General questions Some information about becoming a member and support workflow

The are no specific requirements for becoming a member. As long as you believe what we are doing is for a good cause, this will keep us moving forward no matter what. What we are giving freely to the society, the knowledge and skills we will be paid in full in the future. On top of that is the willingness to learn and acquire new skills, knowledge and friendship.


We will adapt to the following support model when supporting our customer

  1. Customer request for help review: We will review customer request internally and collectively decide if we we able to support the request. If we are not able to support it due to lack of technical skill or other reasons, we will tell the customer politely.
  2. Assign support engineer: If we decide we will support the request, we will assign one Lead Engineer and one Support Engineer to work on the issue. These engineers will work closely with the customer following our support model as defined here.
  3. Post mortem review: We will review all support request internally to ensure progress is made and customer is happy.

If issue is beyond our technical know how to get it resolve, we will communicate to the customer politely and offer exit advise on how they should proceed. Our goal is to give the best effort as we can within our technical understanding.

They are many advantages of joining our team,

  1. Grow your network as you get to know other professionals in IT industry
  2. Learn new skills as knowledge from other team members
  3. Get advice on your career direction and certification
  4. Prove your technical competency by helping other with their problem
  5. Possibility of converting free help to paid service if customer agree to pay for solving complex issue
  6.  Become part of the pioneers when we grow our team into paid services in the future

Team Members Like to join our team? Chat with us.

Team member

Mohd Zaidi

A dedicated professional with almost 20 years experience in information technology and public safety communication. Broad experience in IT field including servers, routers, firewalls, switches, database, storage, LAN, WAN, wireless, network and security.

  • Computer Eng. | Imperial College, London, UK
  • MBA | UUM, MY
  • System Administration (Windows/Linux)
  • Network
  • Information Security
  • Virtualization
  • CISSP – Certified Information Systems Security Professional
  • CISA – Certified Information Systems Auditor
  • CCNP – Cisco Certified Network Professional
  • CWNA – Certified Wireless Network Administrator
  • CCNA SECURITY – Cisco Certified Network Associate Security
  • MCP – Microsoft Certified Professional
  • FCNSA – Fortinet Certified Network System Administrator
Team member Hafiz

hafiz

Experienced System Administrator with a demonstrated history of working in the computer software/hardware industry. Skilled in Active Directory, Networking, Server, Microsoft product, and Customer Service. Currently interested in shifting the role to the cybersecurity field.

  • Bachelor’s Degree, Electrical, Electronics and Communications Engineering | UMP, Perlis, MY
  • Windows System Administration)
  • Cybersecurity
  • CompTIA CySA+ ce Certification
  • CompTIA Advanced Security Practitioner (CASP+) ce Certification
  • CompTIA PenTest+ ce Certification
  • Microsoft Certified: Azure Fundamentals
  • Microsoft Certified: Azure Data Fundamentals
Member picture

Nik Ariff

Network Engineer | Cloud Solution | Aruba SD-WAN, AWS, Azure, HCIA, HCSA, SCTA, NSE2

  • Bachelor’s Degree in Electronics Eng. + Communication | UTHM, KL, MY
  • Network
  • Information Security
  • Cloud Technology
  • Certified Cloud Solutions Architect (APU)
  • Microsoft Certified: Azure Fundamentals
  • Fortinet Network Security Expert Level 1: Certified Associate
  • SANGFOR Certified Technical Associate – NGAF
  • NSE 2 Network Security Associate
  • Huawei Certified Specialist Associate Presales (HCSA) – IP Network
  • Huawei Certified ICT Associate (HCIA)
  • Aruba Accredited SD – WAN Professional
  • AWS Certified Solutions Architect – Associate
Team member

Afiq Hanuar

Professional Network Engineer

  • Cisco Network Associate (CCNA)
  • Huawei Certified Datacom Associate (HCDA)
Team member

Abdul Muhaimin

Experienced Database Administrator with a demonstrated history of working in the financial services industry and government body. Skilled in Python (Programming Language), Microsoft Word, Management, Leadership, Sys admin (Aix, Solaris, Linux). Strong information technology professional focused in Data Analytics, Machine Learning Algorithm, and Database Management

  • Oracle Cloud Infrastructure Foundations 2021 Certified Associate
  • Microsoft Certified: Azure Fundamentals
Team member

Muhamad Fahmi

Linux/Windows System Administrator, Oracle, Postgres, Netezza, JAVA Apps, Apache/NGINX, Docker Container, Kubernetes

  • Redhat System Administration LPIC1
Team member

Muhammad Iqbal

Professional network engineer with 8 years hands-on experience and in-depth knowledge of network fundamentals, network design, and network troubleshooting. Cisco CCNP Certified and as well as in-depth knowledge of Dell Network technologies. Good understanding of Python programming language and Ansible to deliver the network automation process.

  • Cisco Certified Network Professional Service Provider (CCNP Service Provider)
  • Cisco Certified Specialist – Service Provider Core
  • ITIL® Foundation Certificate in IT Service Management
Team member

Maher Adib

A highly skilled and experienced cyber security professional with a solid background in network engineering and operations, gained from working with managed services providers.

  • Cisco Certified Internet Professional (CCIP)
  • Cisco Certified Internetwork Expert Service Provider (CCIE)
  • Blue Team Level One
Team member

Ilham Faiz

Experienced System Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Exchange, Linux, Microsoft Servers, Microsoft Office, and Active Directory

  • CompTIA A+
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Cisco Certified Network Associate
Team member

Zubir Adnan

IT Professional with several years of experience working as a skilled Security Analyst specializes in security health checks for both operating system and middleware security and troubleshooting.

  • Introduction to Cybersecurity Tools & Cyber Attacks
  • Python for Data Science
  • Think Like a Hacker
Team member

Abdul Qayyum Zolkifli

I have more than 5 years experience in Mikrotik and UBNT hardware configuration. A certified MTCNA and MTCRE engineer

  • MikroTik Certified Network Associate (MTCNA)
  • MikroTik Certified Routing Engineer (MTCRE)
Team member

Azri Rosli

Professional network engineer with almost 14 years of working experience.

  • Bachelor’s Degree, Economics | UUM, Kedah, MY
  • Cisco Certified Network Associate Routing and Switching (CCNA)
  • Huawei Certified Pre-sales Associate – IP Network
  • Huawei Certified Pre-sales Associate – IP Network
  • MikroTik Certified Network Associate
  • Sophos Central Endpoint and Server v2.0 – Engineer
  • Certified Meraki Network Associate
  • NSE 2 Network Security Associate
  • NSE 1 Network Security Associate
  • NSE 3 Network Security Associate
Team member

Alkhawarizmi Nazaruddin

Windows System Administrator with knowledge in virtualization technology.

  • VMware vSphere 6.5 Essential Training Part 1
  • VMware vSphere 6.5 Essential Training Part 2
  • VMware vSphere: Advanced Networking
  • Windows Server 2016: Active Directory Enterprise Infrastructure
  • VMware vSphere: Configure and Administer Security
Team member

Izzat Azhar

Experienced Security Analyst with a demonstrated history of working in the computer and network security industry. Skilled in IBM Qradar, Threat Emulation, Security Information and Event Management (SIEM), Penetration Testing and Programming.

  • Bachelor of Computer Science, Security and Network | IIUM, Kuala Lumpur, MY
  • CompTIA Security+ ce Certification
Team member

Adha Azani

System Administrator with knowledge in Windows, virtualization, networking and cloud technology.

  • Computer and Information Sciences and Support Services | Cosmopoint Institute of Information Technology, KL, MY
  • Windows System Administration
  • Amazon Web Services (AWS)
Team member

Hafiz Fitri

Windows System Administrator with knowledge in Microsoft Azure.

  • Windows System Administration
  • Microsoft Azure Cloud Technology
  • AWS Certified Cloud Practitioner
  • Microsoft Certified: Azure Security Engineer Associate
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Solutions Architect Expert
  • Microsoft Certified: DevOps Engineer Expert
  • Microsoft Certified: Azure Network Engineer Associate
Team member

Ts. Mohd Amir

Professional Technologist (Cyber Security) and 8 years ++ experienced security personnel with CISSP, CISM, CASP+, Pentest+, CySA+ and Security+ certifications. Working background in the banking, telecommunication and oil & energy industry.

  • Bachelor’s Degree, Computer and Communication Systems Engineering | Universiti Putra Malaysia, MY
  • Security – Governance, Compliance, Regulations
  • Network Security
  • Cloud Technology
  • CISSP – Certified Information Systems Security Professional
  • AWS Cloud Quest: Cloud Practitioner
  • Certified Information Security Manager® (CISM)
  • CompTIA Advanced Security Practitioner ce Certification
  • CompTIA PenTest+ ce Certification
Team member

Ibni Hajar Ahmad

I’ve been in it world for more than 15 years, which mainly in networking & project management. Thorough this 15 years, I’ve been involved in numerous it projects indoor & outdoor all around Malaysia.

  • Bachelor’s degree, Electrical and Electronics – Telecommunication | University Technology of Malaysia, MY
  • Network (Routing/Switching)
  • System Administration
  • Information Security
  • IT & Network Infrastructure
Team member

Imran Khairuddin

Security Engineer with experience in Network, Incident Response, Incident Handling, Digital Forensic and Splunking.

  • Master of Science – MS, Cybersecurity and Digital Forensics | Universiti Teknologi MARA , MY
  • Bachelor’s degree, Network Technology | Universiti Islam Selangor (UIS), MY
  • Cyber Threat Intelligence (CTI)
  • Risk Management
  • Computer Forensics
  • Network Security
  • Digital Forensic
  • CompTIA Network+ ce Certification
  • Splunk Enterprise Certified Admin
  • Splunk Core Certified Power User
  • PentesterLab’s PCAP Badge
  • PentesterLab’s Unix Badge
Team member

Hairee Izzam

Forensic Science and Cyber Security Enthusiast. A graduate of Forensic Science from National University of Malaysia (UKM) and currently pursuing Master’s degree in Science and Cybersecurity in Digital Forensics at UiTM.

  • Master in Science and Cybersecurity in Digital Forensics | Universiti Teknologi MARA, MY
  • Bachelor’s degree, Forensic Science and Technology | UKM, MY
  • Forensic Science
  • Cyber Security
  • Cisco Certified Network Associate Routing and Switching (CCNA)
  • CISA – Certified Information Systems Auditor
  • Certified Ethical Hacker (CEH)
  • CompTIA Security+
Team member

Aliff Ridhzuan

Forensic Science and Cyber Security Enthusiast. A graduate of Forensic Science from National University of Malaysia (UKM) and currently pursuing Master’s degree in Science and Cybersecurity in Digital Forensics at UiTM.

  • Bachelor’s Degree, Computer Science | Coventry University, UK
  • Network & Security
  • Information Security
  • ISO/IEC 27001:2013 Information Security Management Systems Internal Auditor
  • ISO 27001 ISMS Awareness/Introduction
  • Network Security and Penetration Testing
  • Certified in Cybersecurity (CC)
Team member

Muhammad Adi

System & Network Administrator with cloud technology background.

  • Windows System Administrator
  • Microsoft Azure
  • Microsoft Azure Solutions Architect Expert
  • Microsoft Azure Administration
  • Microsoft 365 Identity and Services
  • Certified in Cybersecurity (CC)
Team member

Abu Bakar

Cyber Security Practitioner | CASP+ | PenTest+ | Splunk. Passion in IT and Cyber Security. Having experience in monitoring security technologies, servers and other network devices. Investigating logs, events and artifacts for evidence.

  • Computer Science (Hons) Data Communication and Networking | Universiti Teknologi MARA, MY
  • Cybersecurity
  • IT Infrastructure
  • CompTIA Advanced Security Practitioner ce Certification
  • CompTIA CySA+ ce Certification
  • CompTIA PenTest+ ce Certification
  • NSE I/II Network Security Associate
  • Networking with Windows Server 2016
  • Splunk Core Certified Power User
Team member

Muhammad Aiman

Work as Network and Security Engineer with experience about 5 years. Provides security consultation to the client regarding network and security field.

  • Diploma in Network Security Engineer, Network Security Engineer | German Malaysian Institute, MY
  • Network
  • Information Security
  • Check Point Certified Security Expert CCSE R80
  • Check Point CloudGuard IaaS
  • CloudGuard IaaS Specialist – Public Cloud Administrator
  • CloudGuard SaaS Administrator
  • SandBlast Network Specialist – Zero-Day Protection
Akmal Joha

Akmal Joha

Linux System Administrator & Network Administrator. Passionate in IT technology.

  • Bachelor’s Computer Science , Computer Systems Networking and Telecommunications | Universiti Putra Malaysia, MY
  • Lnux System Administration
  • Network
Azry Abdul Hamid

Azry

Network engineer and technician, in support of clients routers, switches, wireless-controllers, access-points. Support Cisco brands, HP Procurves and A-Series H3C. Seek knowledge of network architectural design and implementation of current information technology.

  • Computer Science, Science Computer & Networking | Universiti Malaya, MY
  • Network
  • Cisco Certified Network Professional (CCNP)
Syed Akmal

Syed Akmal

Network engineer with 8 years of experience.

  • Bachelor’s Degree, Materials Engineering | International Islamic University Malaysia (IIUM), MY
  • WAN & LAN Technology